FAQ
Yes, we offer same-day transportation for medical appointments, hospital discharges, and more, subject to availability. Please contact us to schedule your ride.
Absolutely. All our vehicles are equipped to accommodate wheelchairs and ensure a safe and comfortable ride for individuals with mobility challenges.
We primarily serve New York, New Jersey and the surrounding areas. If you have specific location requests, please reach out to confirm availability.
We offer a variety of vehicles, including medical taxis, wheelchair-accessible options, and comfortable transportation for patients requiring stretchers or additional mobility support.
Yes, you can book a ride for family members or loved ones. Simply provide the details during the reservation process, and we’ll handle the rest.
Cross Care Transport serves New York, New Jersey and the surrounding areas, providing transportation to hospitals, surgical centers, and other medical facilities.
If your trip is scheduled more than 5 days in advance, a deposit will be taken at the time of booking, with the full payment processed 48 hours before your trip. For last-minute bookings, full payment is required upon reservation.
Trips canceled more than 48 hours before the scheduled time are eligible for a full refund. A 50% refund is available if you cancel between 24 and 48 hours before your trip. A trip canceled within 24 hours of departure is non-refundable.
If you need to reschedule, the balance from your original booking will be applied to the new trip date. Contact us to make the necessary changes.
